How the booking request works
Your form helps us understand the job. We will need to confirm availability and service suitability before any appointment is agreed.
- Send your details. Tell us the appliance, what has changed, your suburb and a number on which you can be reached.
- We review the request. More information about the model, fault, access or timing may be needed.
- Confirm the arrangements. Ask about visit availability, any call-out or assessment charges and what happens next.
- Decide after diagnosis. A repair recommendation and any relevant parts or costs should be discussed before work is authorised.
Before submitting: Please avoid including passwords, payment card numbers or other sensitive personal information in the fault description.
Questions before booking
Is the appointment confirmed when I submit?
No. A successful submission means your enquiry has been sent for follow-up. A service time must be confirmed separately.
Do I need to know what part is broken?
No. Describe the symptoms and any error code. Diagnosing the defective component may require an inspection.
What if I need to change the requested date?
Contact us by WhatsApp or phone to discuss an alternative date; the date submitted is a preference and not a guarantee.